Legal

Privacy Policy

Last updated: April 2026

KITWOOD s.a.l. (“KITWOOD”, “we”, “us”) operates the website kit-wood.com. This Privacy Policy explains what personal information we collect when you visit the site or contact us, how we use it, and the choices you have.

1. Information we collect

  • Contact-form details — when you fill in the “Get in Touch” form or request a free consultation, we collect your name, email address, phone number, and any project details you choose to share.
  • Analytics data — we use Google Analytics to understand which pages are most useful. This stores aggregated, non-identifying information such as page URL, device type, country, and time on page.
  • Server logs — like every website, our hosting provider records IP addresses, browser type, and request timestamps for security and abuse prevention.

2. How we use your information

  • To respond to your enquiry and prepare a personalised kitchen, wardrobe, vanity, or countertop quotation.
  • To schedule a free showroom or design consultation in Sin el Fil or Zouk Mosbeh.
  • To improve the content, structure, and performance of kit-wood.com.
  • To meet our legal and accounting obligations under Lebanese law.

3. Sharing your information

We do not sell, rent, or trade your personal information. We share contact-form data only with our internal design and customer-service team. Anonymous analytics data is processed by Google in line with their own privacy terms.

4. Cookies

The site uses a small number of essential cookies (to remember your selected language) and Google Analytics cookies (to count visits anonymously). You can disable cookies in your browser settings at any time without losing access to the site.

5. Data retention

We keep contact-form submissions for as long as needed to follow up on your project, and for up to 36 months thereafter for accounting and reference. You may ask us to delete your information sooner — see “Your rights” below.

6. Your rights

You can request a copy of the personal information we hold about you, ask us to correct or update it, or request its deletion. Email us at info@kit-wood.com and we will respond within 30 days.

7. Security

The site is served over HTTPS. Contact-form submissions are transmitted encrypted and stored on access-controlled servers. No method of transmission over the internet is 100% secure, but we apply reasonable technical and organisational safeguards.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

9. Contact us

KITWOOD s.a.l.
Sin el Fil showroom & Zouk Mosbeh production facility, Lebanon
Email: info@kit-wood.com
Phone: +961 1 481 719 / +961 9 217 861